Privacy policy — DOYOU PLACE

Who is responsible

The controller of your personal data is:

Seller / service provider: Justina Žukauskaitė
Company code: JS216623-3
Registered address: Miško g. 23, Semeliškių k., LT-21302 Elektrėnų sav.
E-mail: stay@doyouplace.lt
Phone: +370 611 30620

For any question about your personal data, write to the e-mail address above.

What data we process and why

Correspondence. When you write or call us (e-mail, phone, social-media messages), we process your name, contact details and the content of the conversation to answer you and to arrange your stay. Legal basis: steps taken at your request before entering into a contract, and our legitimate interest in answering enquiries (GDPR Art. 6(1)(b) and (f)).
Bookings. Once online booking is available, we will process the guest’s name, contact details, stay dates, chosen cabin and add-ons, and payment status to provide the accommodation. Legal basis: performance of a contract (Art. 6(1)(b)); invoices and accounting records: legal obligation (Art. 6(1)(c)).
Payments. Payments (currently for gift vouchers) are handled by the licensed payment service provider Montonio ([legal entity — confirm]). We never see or store your card or online-banking credentials; we only receive the payment confirmation. The provider processes your payment data as a separate controller under its own privacy policy.
Running the website. Our hosting provider ([hosting provider — confirm]) keeps technical server logs (IP address, date and time, requested page, browser type) to keep the site secure and working. Legal basis: legitimate interest (Art. 6(1)(f)).
Gift vouchers. When you buy a voucher you give us your name and e-mail, the recipient’s name, optionally the recipient’s e-mail, and a personal message. We use them to issue, send and later redeem the voucher, and keep the voucher code, value, balance, validity and payment status. Legal basis: performance of a contract (Art. 6(1)(b)); the recipient’s details: our legitimate interest in delivering the gift (Art. 6(1)(f)).
The booking calculator remembers your selection only in your own browser and never sends it to us — see the Cookie policy.

How long we keep it

Correspondence — [e.g. 24 months after the last contact — confirm].
Booking data — for the duration of the contract and [period — confirm] afterwards for possible claims.
Accounting documents — as long as Lithuanian accounting law requires [confirm period].
Gift voucher records — while the voucher is valid and [period — confirm] afterwards; payment records as long as accounting law requires.
Server logs — [e.g. 30 days — confirm with the hosting provider].

Who receives it

We do not sell your data. It is shared only with service providers who process it on our behalf or as independent controllers: the hosting provider, the e-mail provider that delivers vouchers and messages ([confirm]), the payment provider Montonio Finance UAB ([confirm]) — which receives the amount, the order reference, your name and e-mail — our accountant, and public authorities where the law requires it. [If any provider stores data outside the EEA, list the safeguards here — confirm.]

Your rights

to access your data;
to have inaccurate data corrected;
to have your data erased (“right to be forgotten”);
to restrict processing;
to data portability;
to object to processing based on legitimate interest;
to withdraw consent where processing is based on consent.

To exercise any of these rights, write to us — we reply within one month.

Complaints

If you believe your data is processed unlawfully, you can lodge a complaint with the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, vdai.lrv.lt).

Changes

We may update this policy; the current version is always published on this page.